Accessing the Takeout Page

Feature Overview

The Takeout section provides a dedicated workspace for managing all phone and online pickup and delivery orders. It keeps off-premise ordering organized and separate from dine-in reservations so your team can manage both channels without confusion.

Prerequisites / Requirements

• Your account must have Takeout view or edit permissions.
• Takeout must be enabled for your Revenue Center in Settings > Pickup and Delivery.
• Takeout hours must be configured in Settings > Hours of Operation.

Step-by-Step Guide

1. In the left-hand navigation sidebar, click Takeout.
2. The Takeout page opens, defaulting to today's date.
3. If your restaurant has multiple Revenue Centers, click the appropriate Revenue Center tab at the top of the page to select the section you want to manage.
4. The list displays all takeout and delivery orders for the selected Revenue Center and date.

Common Troubleshooting / FAQs

Q: Takeout is not visible in my sidebar navigation. Access is permission-controlled. Contact your restaurant manager to confirm your account has been assigned the required Takeout permissions. Also confirm that Takeout has been enabled in Settings > Pickup and Delivery for your Revenue Center.

Q: The Takeout page is empty even though orders were placed. Verify that the correct date is selected on the week strip and that the correct Revenue Center tab is active. Orders for a different Revenue Center or date will not appear in the current view.