Menu Display Organization

Feature Overview

Menu Display Organization controls the order in which your menu categories and items appear on the POS screen. Rather than showing items in the order they were created, this screen lets you arrange the layout so your most frequently ordered items are front and center — reducing the time it takes staff to find and ring up an item during a busy service.

Prerequisites / Requirements

• Your account must have Menu view or edit permissions.
• A Revenue Center must be active and selected.

Step-by-Step Guide

1. In the left-hand navigation sidebar, click Kitchen Hub.
2. Under the POS group, click Menu Display Organization.
3. The screen shows your current menu layout as it appears on the POS.
4. To reorder items or categories, click and drag an item to its new position in the list.
5. To assign a custom order for a specific Job Class (e.g., Servers see a different layout than Bartenders), use the Job Class selector if available on the page and configure the order for each role separately.
6. Click Save to apply the new display order.
7. Staff using the POS will see the updated layout the next time they open the menu on the POS app.

Common Troubleshooting / FAQs

Q: I rearranged the menu but the POS is still showing the old order. The POS app may need to be refreshed to load the updated display configuration. Ask staff to close and reopen the POS app, or pull down to refresh on the menu screen.

Q: I want different menu layouts for different job roles but only see one layout. Job Class-specific layouts require that Job Classes are configured in Settings > Permissions. If the Job Class selector is not visible on the Menu Display Organization page, confirm that multiple job classes exist in your system.