Viewing a Catering Order
Feature Overview
Opening a catering order gives you a complete, detailed view of everything associated with that event — all items ordered, quantities, pricing, customer contact information, event date and time, and any special notes. This is the primary reference for your team when preparing and executing a catering event.
Prerequisites / Requirements
- Your account must have Catering view or edit permissions.
- At least one catering order must exist in the list.
Step-by-Step Guide
- On the Catering page, locate the order you want to review in the table.
- Click anywhere on the order row to open the order detail page.
- The order detail page displays:
- Customer information — name, contact details, and any account notes
- Event details — event date, time, and location if specified
- Order items — each item ordered, quantities, and individual prices
- Order totals — subtotal, taxes, fees, and grand total
- Order notes — any special instructions or requirements entered for this event
- Review all sections of the order as needed.
- Use your browser's Back button or the breadcrumb navigation at the top to return to the catering list.
Common Troubleshooting / FAQs
Q: I clicked an order row but nothing happened. Ensure you are clicking directly on the order row. If the page still does not navigate to the order detail, refresh the Catering page and try again.
Q: Some fields on the order detail page are blank. Blank fields indicate that information was not entered when the order was created. If required details are missing, click Edit on the order detail page to add them.