Accessing Reservations

Feature Overview

The Reservations section gives your front-of-house team a live, organized view of all incoming and existing reservations. From here, staff can monitor the day's bookings, manage walk-ins, and stay on top of guest flow. The page is scoped to your restaurant's Revenue Centers so each section of your operation has a dedicated view.

Prerequisites / Requirements

• Your account must have Reservations view or edit permissions.
• At least one Revenue Center must be configured with reservation hours set in Settings > Hours of Operation.

Step-by-Step Guide

1. In the left-hand navigation sidebar, click Reservations.
2. The Reservations page opens, defaulting to today's date in List view.
3. If your restaurant has multiple Revenue Centers (e.g., Main Dining Room, Patio, Bar), click the appropriate Revenue Center tab at the top of the page to switch between them.
4. The list displays all reservations for the currently selected Revenue Center and date.

Common Troubleshooting / FAQs

Q: The Reservations page is not visible in my sidebar. Access is permission-controlled. Contact your restaurant manager or administrator to confirm your account has been assigned the Reservations view or Reservations edit permission.

Q: The page loads but the list is empty even though reservations were made. Confirm you are viewing the correct date and the correct Revenue Center tab. Reservations are scoped per Revenue Center — a reservation created for the Main Dining Room will not appear under the Patio tab.