Catering

Feature Overview

The Catering section allows your team to manage catering orders end to end — from viewing upcoming events to editing order details and generating print-ready catering documents. Each catering order is treated like a check, giving you full visibility into what was ordered, when it's needed, and how it should be presented to the customer.

Prerequisites / Requirements

• Your account must have Catering view or edit permissions.
• The Catering feature must be enabled for your restaurant (contact Katalyst support at [email protected] if this feature is not visible).
• A Revenue Center must be active and selected.

Step-by-Step Guide

Accessing Catering Orders

1. In the left-hand navigation sidebar, click Catering.
2. If your restaurant has multiple Revenue Centers, use the tabs at the top to select the correct one.
3. The page displays a list of catering orders for the currently selected Revenue Center.

Viewing a Catering Order

1. Click any row in the catering orders table to open the order.
2. The order detail page shows all items, totals, customer information, and event details.

Editing a Catering Order

1. From the catering list, click the order you want to edit.
2. On the order detail page, update the relevant fields — items, quantities, pricing, notes, or event date.
3. Click Save to apply your changes.

Printing a Catering Order

1. Open the catering order you want to print.
2. Click the Print option or button on the order detail page.
3. A print-optimized version of the catering document will open in a new tab or window.
4. Use your browser's print function (or press Ctrl+P / Cmd+P) to print the document.

Creating a New Catering Order

1. On the Catering page, click the + Add button or the equivalent create button in the top toolbar.
2. Fill in the event details, customer information, and order items.
3. Click Save to create the order.

Common Troubleshooting / FAQs

Q: I don't see a Catering option in my sidebar navigation. Catering must be activated for your restaurant account. If it is not visible, contact Katalyst support at [email protected] to request activation. Once enabled, it will appear in your sidebar automatically.

Q: I saved changes to a catering order but they are not appearing. Refresh the page to reload the latest data. If the changes still do not appear, verify that you clicked the Save button before navigating away — unsaved changes are not retained if you leave the page.