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Catering

Printing a Catering Order

Feature Overview

Katalyst can generate a print-ready catering document directly from any catering order. This formatted printout is ideal for attaching to packed orders, providing a customer receipt for the event, or giving your kitchen team a hard-copy checklist to work from during preparation.

Prerequisites / Requirements

  • Your account must have Catering view or edit permissions.
  • A printer must be connected to the device you are using, or a PDF printer must be available to save the document digitally.

Step-by-Step Guide

  1. On the Catering page, click the order you want to print to open the order detail page.
  2. On the order detail page, click the Print option or button.
  3. A print-optimized version of the catering document will open in a new browser tab or window.
  4. Use your browser's print function to send it to your printer:
    • Windows: Press Ctrl+P
    • Mac: Press Cmd+P
  5. In the print dialog, select your printer, adjust any print settings (paper size, orientation), and click Print.
  6. To save as a PDF instead of printing physically, select Save as PDF from the printer destination list in the print dialog.

Common Troubleshooting / FAQs

Q: The Print option opened a new tab but the tab is blank. Your browser may be blocking the new tab from opening. Check your browser's pop-up blocker settings and allow pop-ups for your Katalyst URL. Then try clicking Print again.

Q: The printed document is cut off or missing information. In the print dialog, select Fit to page or adjust the scale setting to ensure the full document fits on the page. If information consistently appears missing, contact Katalyst support to report the formatting issue.