Viewing Reservation Details

Feature Overview

Clicking any reservation in the list opens a Reservation Details dialog that shows the complete information on file for that booking — guest name, party size, time, table assignment, and any notes entered at the time of creation. This gives front-of-house staff quick access to everything they need to greet and seat a guest.

Prerequisites / Requirements

• Your account must have Reservations view or edit permissions.
• You must be on the Reservations page with at least one reservation visible in the list.

Step-by-Step Guide

1. On the Reservations page, locate the reservation you want to inspect in the list.
2. Click anywhere on the reservation row to open the Reservation Details dialog.
3. The dialog displays:
   • Guest name
   • Party size
   • Reservation time
   • Table assignment (if assigned)
   • Notes (if any were entered)
4. Review the details as needed.
5. To close the dialog, click the X button in the upper corner of the dialog or click anywhere outside it.

Common Troubleshooting / FAQs

Q: I clicked a reservation row but nothing happened. Ensure you are clicking on the reservation row itself and not on an action button within the row. If the dialog still does not open, refresh the page and try again.

Q: The reservation details show a table assignment but the guest says they did not request one. A table may have been automatically suggested or manually assigned when the reservation was created. If the assignment needs to be changed, click Edit inside the Reservation Details dialog to update the table preference.