Kitchen Hub — Menu Management

Feature Overview

The Kitchen Hub is your restaurant's complete menu management workspace. From here, you can build and organize every section of your menu, manage modifiers, control pricing, set up specials, configure how items appear on the POS, and export or import menu data. If your restaurant has the Inventory add-on enabled, the Kitchen Hub also provides access to Recipes, Ingredients, and Invoice tracking.

Prerequisites / Requirements

• Your account must have Menu view or edit permissions.
• A Revenue Center must be active and selected.
• For Inventory features (Recipes, Ingredients, Invoices): the Inventory feature must be enabled on your account. Contact [email protected] to join the Beta program.
• For Chowly Sync: Chowly must be connected to your restaurant in Settings.
• For Export / Import: your account must have Vendors view or edit permissions.

Step-by-Step Guide

Accessing the Kitchen Hub

1. In the left-hand navigation sidebar, click Kitchen Hub.
2. The page is organized into four sections: Menu, Inventory, POS, Diner Side, and Other.

Menu Section

Managing Menu Sections (Items & Categories)

1. Under the Menu group, click Menu Sections.
2. You will see all of your menu categories and items organized by section.
3. To add a new section, click the + Add Section button.
4. To add items within a section, navigate into the section and click + Add Item.
5. Edit any existing item by clicking on it and updating the fields displayed.
6. Click Save after making changes.

Managing Modifiers

1. Under the Menu group, click Modifiers.
2. Modifier groups are listed here. Click any group to view its individual modifier options.
3. To create a new modifier group, click + Add Group.
4. To add options within a group, click into the group and click + Add Option.
5. Click Save to confirm changes.

Managing Global Modifiers

1. Under the Menu group, click Global Modifiers.
2. Global Modifiers apply across multiple menu items simultaneously on the POS.
3. Create or edit global modifier sets the same way as standard modifiers.

Adjusting Market Pricing

1. Under the Menu group, click Market Pricing.
2. A list of all menu items with their current prices is displayed.
3. To update a price, click the item and edit the price field.
4. You can also toggle items as Active or Inactive from this view.
5. A pricing history is available for each item — click the item to view past price changes.
6. Click Save to confirm any updates.

POS Section

Organizing the Menu Display on POS

1. Under the POS group, click Menu Display Organization.
2. This screen lets you control the order in which menu buttons appear on the point-of-sale screen.
3. Drag and drop items to reorder them, or assign a custom order per Job Class.
4. Click Save to apply changes.

Diner Side Section

Setting Specials and Popular Items

1. Under the Diner Side group, click Specials and Popular Items.
2. Select the items you want to flag as specials or popular on the customer-facing diner app.
3. Click Save to publish your selections.

Generating a QR Code for Customer Ordering

1. Under the Diner Side group, click QR-Code for Customer Ordering.
2. Your unique QR code for the selected Revenue Center is displayed.
3. Download or print the QR code to place on tables or at the counter.
4. To print a QR cube (table-top display), click the Print Cube option.

Other Section

Syncing with Chowly

1. Under the Other group, click Chowly Sync.
2. This page lets you push your current menu to connected third-party delivery platforms via Chowly.
3. Review any items flagged for review before syncing.
4. Click Sync to send the latest menu to Chowly.

Exporting Your Menu

1. Under the Other group, click Export Menu.
2. Click the Export button to download your full menu as an Excel file.

Importing Menu Items

1. Under the Other group, click Import Menu.
2. Prepare a CSV file with your menu items in the required format.
3. Click Choose File and select your CSV.
4. Review the import preview and click Import to complete the process.

Menu Settings

1. Under the Other group, click Menu Settings.
2. Adjust general menu-wide settings such as default tax behavior and display preferences.
3. Click Save to apply.

Inventory Section (Add-On Feature)

The Inventory section is only visible if the Inventory feature is enabled on your account.

• Recipes — Organize and manage all recipes linked to menu items.
• Ingredients — Track ingredient inventory, costs, and usage.
• Invoices — Log vendor invoices and track supply costs.
• Inventory Settings — Configure storage locations and inventory preferences.

Access each sub-section by clicking its name under the Inventory group.

Common Troubleshooting / FAQs

Q: The Inventory section is blurred out and I cannot click into it. The Inventory feature is an add-on that requires activation. The page displays a message directing you to contact [email protected] to join the Beta program. Until activation is confirmed, Inventory features will remain locked.

Q: I updated a menu item price but it is still showing the old price on the POS. Changes to menu items take effect after the POS device updates its menu. Ask your staff to refresh or restart the POS application on the affected device. If the price has not updated after a few minutes, verify the change was saved by returning to Market Pricing and confirming the new price is displayed.