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Staff

Viewing an Employee Profile

Feature Overview

Each employee in your Katalyst staff roster has a profile page that stores their key employment information — including name, job class, contact details, and any additional HR notes on file. Viewing a profile is the starting point for any updates or verifications related to a specific team member.

Prerequisites / Requirements

  • Your account must have Staff edit permissions or Full GEM access.
  • At least one employee must exist in the staff roster.

Step-by-Step Guide

  1. On the Staff page, locate the employee whose profile you want to view.
  2. Click on the employee's name or row in the roster.
  3. The employee's profile page opens, displaying:
    • Name — first and last name
    • Job class — their assigned role (e.g., Server, Manager, Line Cook)
    • Contact information — email address and phone number if on file
    • Any additional HR or employment details entered for this employee
  4. Review the profile as needed.
  5. Use the Back button or breadcrumb navigation to return to the Staff roster.

Common Troubleshooting / FAQs

Q: I clicked an employee but their profile shows very little information. Employee profiles only display fields that were filled in when the employee record was created. If information is missing, click Edit on the profile page to add the remaining details.

Q: I need to see what permissions a specific employee has on the POS. Permissions are controlled at the job class level, not the individual employee level. Navigate to Settings > Permissions and click the employee's job class to view their full permissions.