Logging In & Managing Your Profile

Feature Overview

The Login page is your entry point to the Katalyst restaurant dashboard. Once you're signed in, you can access all features you have permission to use. Your Profile page lets you update your personal details, change your password, and upload a profile photo — keeping your account information current at all times.

Prerequisites / Requirements

• A Katalyst restaurant account (not a diner/customer account). If you log in with a diner-only account, you will be redirected to the Katalyst diner profile instead.
• Your restaurant's Subdomain (the part before .katalystos.com in your restaurant's URL), if applicable.

Step-by-Step Guide

Logging In

1. Navigate to your restaurant's Katalyst login page.
2. In the Subdomain field, enter your restaurant's subdomain (the part before .katalystos.com). If you are logging in from the main app URL, leave this field blank.
3. Enter your email address in the Login field.
4. Enter your password in the Password field.
5. If your account has two-factor authentication enabled, a Google Authenticator Code field will appear after you enter your credentials. Enter the 6-digit code from your authenticator app.
6. Click the Login button to sign in.
7. You will be directed to your restaurant's Snapshot Dashboard (or back to the page you were trying to access).

Resetting a Forgotten Password

1. On the login page, click the Reset Password link below the Login button.
2. You will be directed to the Katalyst password reset page.
3. Enter your registered email address and follow the instructions sent to your inbox.

Accessing Your Profile

1. Once logged in, click your name or profile icon in the top navigation bar.
2. Select Profile from the dropdown menu.
3. Your profile page opens, displaying your current name, email, and profile photo.

Updating Your Profile Information

1. On the Profile page, click into any field you want to update (name, email, etc.).
2. Type your new information.
3. Changes are saved automatically as you update each field.

Uploading a Profile Photo

1. On the Profile page, click on your avatar image or the upload link below it.
2. Select an image file from your device.
3. The new photo will be displayed as your profile avatar after upload.

Changing Your Password

1. On the Profile page, locate the password section.
2. Enter your Current Password.
3. Enter your New Password.
4. Re-enter your new password in the Confirm New Password field.
5. Click Save to apply the change.

Logging Out

1. Click your name or profile icon in the top navigation bar.
2. Select Logout from the dropdown.
3. You will be signed out and redirected to the login page.

Common Troubleshooting / FAQs

Q: I entered my email and password but received the message "Your account does not have access to this page. Please log in with a restaurant account to proceed." This means you are logging in with a Katalyst diner (customer) account rather than a restaurant management account. Restaurant staff accounts are separate from guest accounts. Contact your restaurant manager to have a restaurant staff account created for you.

Q: I entered the correct credentials but the Login button isn't responding. A previous login attempt may be in progress. Wait a moment for the loading indicator to finish, then try again. If the problem continues, clear your browser's cache and cookies, refresh the page, and try logging in again.