Settings — General Contact Information

Feature Overview

General Contact Information is where you maintain the public-facing details about your restaurant organization. The information stored here — your name, address, phone number, website, and map location — is used across the Katalyst platform and may appear on customer-facing materials such as the diner app and online ordering pages. Keeping this information current ensures guests always find accurate details about your location.

How It Affects the System

• The Name field is the display name used throughout the Katalyst dashboard and on any guest-facing interfaces where your restaurant is referenced.
• The Address, City, State, and Zip fields power your map pin location and may surface in online ordering or reservation booking widgets.
• The Phone number is used for guest communication and may appear on digital receipts.
• The Website URL links guests from Katalyst-powered interfaces back to your own website.
• The Contact Name, Contact Email, and Job Title fields are used internally for account communication and are not displayed to guests.
• The Katalyst Sub-domain (owner accounts only) is your restaurant's unique URL prefix at .katalystos.com. Changes to this field require approval and are submitted as a request — the current subdomain remains active until the change is approved.
• The map pin determines where your location appears on mapping services. You can drag the pin manually or use the Auto-detect location using the address button to snap it to your saved address.
• The Restaurant Logo upload appears in any Katalyst guest-facing branding contexts.

Prerequisites / Requirements

• Restaurant edit or view permissions are required.
• Only owner accounts can request a subdomain change.

Step-by-Step Guide

Updating Contact Information

1. Navigate to Settings > General Contact Information.
2. Click into any field you want to update:
   • Contact Name — the primary contact for this account
   • Contact Email — the primary email address
   • Job Title — the contact's role
   • Address #1 — street address
   • Address #2 — suite, unit, or floor (optional)
   • City
   • State — select from the dropdown
   • Zip — up to 6 digits
   • Name — your restaurant's display name
   • Phone — formatted automatically as you type
   • Website — full URL including https://
3. Changes are saved automatically after a short delay — no Save button is required.

Adjusting the Map Pin Location

1. Scroll down to the Location section.
2. To move the pin, click and drag it on the map to the correct position.
3. Alternatively, click Auto-detect location using the address to automatically place the pin based on the address fields above.

Uploading a Restaurant Logo

1. Locate the logo upload area on the page.
2. Click the upload zone or drag your logo file into it.
3. The logo will update immediately after a successful upload.

Requesting a Subdomain Change (Owner accounts only)

1. In the Katalyst Sub-domain field, type your desired new subdomain (lowercase letters, numbers, and hyphens only).
2. Click the checkmark icon to submit the request.
3. A confirmation message will appear showing your Requested New Restaurant Subdomain. Your existing subdomain remains active while the request is pending.
4. To cancel a pending request, click the Cancel request button.

Common Troubleshooting / FAQs

Q: I updated our address but the map pin is still showing the old location. The map pin does not update automatically when you type a new address. After saving your new address, click the Auto-detect location using the address button to recalculate the pin position. If the auto-detect places the pin incorrectly, drag it manually to the exact location.

Q: I submitted a subdomain request but nothing changed. Subdomain changes require manual approval by the Katalyst team. Your current subdomain will remain fully active until the request is reviewed and approved. If you haven't heard back within a reasonable timeframe, contact Katalyst support.