Cover Statistics
Overview
Cover Statistics gives managers and staff a real-time snapshot of service performance across the floor. At a glance, you can see how many covers each server is carrying, which tables are active, how many tables each server has turned, and the average turn time — all organized by server or section.
Prerequisites
- You must be logged in to the POS.
- Your restaurant must have active revenue centers and staff assignments.
Opening Cover Statistics
- On the Home screen, tap the Covers button in the header area.
- The Cover Statistics panel opens as an overlay on the current screen.
Reading the Cover Statistics Panel
The panel displays a table with one row per server. Each row contains:
| Column | What it shows |
|---|---|
| Name | The server's name |
| Section | The floor section assigned to the server (color-coded by section) |
| Covers | Total guest covers at the server's tables |
| Active Tables | Number of tables currently open for this server |
| Total Tables | Total number of tables assigned to this server |
| Avg. Turn Time | Average table turn time in hours |
A summary Totals row at the bottom of the panel shows aggregate counts across all servers for covers, active tables, total tables, and average turn time.
Sorting the List
A segment control at the top of the panel lets you sort the rows by any column. Tap a sort option to re-order the list:
- Server — alphabetical by server name (default)
- Section — grouped by floor section
- Covers — highest cover count first
- Active Tables — most active tables first
- Total Tables — most total tables first
- Avg. Turn Time — longest average turn time first
Refreshing the Data
Pull down on the statistics list to trigger a manual refresh and load the latest data from the server.
Closing Cover Statistics
Tap the X (close button) in the upper-right corner of the panel to dismiss it and return to the Home screen.
Troubleshooting
Cover Statistics shows no data
The panel loads data for the currently selected revenue center. If no data appears, confirm that tables are open and staff are actively working in the revenue center. Pull down to refresh.
A server is missing from the list
Only staff members with open tables in the current revenue center appear in the list. If a server does not have any active tables, they will not appear.