Blog and resources

Restaurant tech, written by people who’ve run restaurants

Operator playbooks, product deep-dives, and the data behind the shifts shaping how restaurants run today.

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Restaurant guest enjoying a loyalty perk at the table — a treat sent compliments of the house
Loyalty and guest experienceJuly 17, 2024

Why loyalty programs are a game-changer for restaurants

How Katalyst’s loyalty program — granular accelerators, open API, and seamless POS integration — drives repeat visits, customer insight, and bottom-line revenue.

Dan Roland
Embedded payment processing on a Katalyst POS terminal at the host stand
Point of saleJuly 17, 2024

The value of payment processing embedded within Katalyst’s restaurant POS

How integrated payment processing inside Katalyst’s POS streamlines operations, enhances security with P2PE, and improves the guest experience.

Dan Roland
Restaurant data dashboard showing layered analytics from descriptive to prescriptive
Operations and dataJuly 17, 2024

Restaurant intelligence vs. restaurant analytics: elevate your restaurant’s data game

Restaurant intelligence (RI) describes what happened. Restaurant analytics (RA) predicts and prescribes what to do next. The five-level framework, explained.

Bill Roland
Restaurant POS basic reporting dashboard showing sales, labor, and product mix
Operations and dataJuly 17, 2024

Restaurant intelligence and analytics defined: basic reporting

Level 1 of restaurant intelligence — basic POS reporting. The foundation that turns raw data into clear, comparable insights about past performance.

Bill Roland
Restaurant host station showing reservations and table management synced to loyalty program
Loyalty and guest experienceJuly 17, 2024

Leveraging native reservations and table management to enhance loyalty programs

Why native reservations and integrated table management are the data foundation for loyalty programs that actually drive repeat visits.

Scott Bleczinski
Restaurant menu being designed with categories, pricing, and seasonal items
Restaurant businessJuly 17, 2024

Menu engineering in today’s environment

How to engineer a restaurant menu that captures customer interest and maximises efficiency — using market insight, the cash cow / star matrix, and Katalyst’s POS data.

Bill Roland
Katalyst US-based support representative on a headset assisting a restaurant operator
Restaurant businessJuly 17, 2024

24/7 US-based customer support: how Katalyst makes service the backbone of the platform

Why Katalyst’s 24/7 US-based customer support team — fluent in English and culturally aligned with American restaurants — drives faster resolutions and stronger brand trust.

Dan Roland
Modern point-of-sale terminal at a restaurant counter handling a transaction
Point of saleJuly 17, 2024

Boosting revenue and efficiency: the power of a point of sale (POS) system

How a modern POS system streamlines processes, enables data-driven decisions, surfaces upselling opportunities, and improves the customer experience — all in one platform.

Jamie Aliperti
Server taking an order at the table on a Katalyst handheld device
Point of saleJuly 17, 2024

Handheld season: unleash efficiency and customer spend

How server handheld devices boost average check sizes, eliminate kitchen-to-table runaround, and put loyalty, reservations, and reporting in your team’s palm.

Dan Roland
Unified restaurant data flowing across sales, inventory, and customer systems on one platform
Operations and dataJuly 17, 2024

Elevating data quality and tracking with native integrated systems

Why native integrated systems — not bolted-together SaaS stacks — produce the data quality, tracking, and security restaurants need to make confident decisions.

Bill Roland