Getting Started with the Kitchen Display System

Feature Overview

The Kitchen Display System (KDS) is a tablet-based application that replaces paper tickets in your kitchen. Before your staff can use the live display, a manager must complete a one-time setup: signing in with their Katalyst account, entering the device's license code, and selecting which prep station the screen belongs to. Once configured, the device is ready for daily kitchen operations.

Prerequisites / Requirements

• A Katalyst manager account (email and password)
• A valid KDS license code assigned to your location
• The KDS app installed on a tablet or display device
• An active internet connection

Step-by-Step Guide

Step 1 — Sign In

1. Open the KDS app. The Sign into your account. screen appears.
2. Tap the Email field and enter your Katalyst manager email address.
3. Tap the Password field and enter your password.
4. Tap Let's Go! to submit.

If your credentials are incorrect, an error message will appear beneath the form. Re-enter your email and password and try again.

Step 2 — Enter Your License Code and Select a Location

After signing in, you are taken to the Enter License Code and Select Location screen.

1. Tap the License Code field and enter the code provided for this device (format: xxx - xxx - xxx).
2. Tap the Location dropdown and select the restaurant location this device belongs to.
3. Tap Let's Go! to continue.

To go back to the sign-in screen at any time, tap Step Back!

Step 3 — Select a Prep Station

After your license code is validated, the station selection screen appears showing all available prep stations for your location.

1. Review the grid of station tiles. Each tile displays the station name.
2. Tap the tile for the station this screen will display orders for.
   • Stations marked as master stations display all incoming orders across the kitchen.
   • Expeditor View is always available at the top of the list and provides a consolidated display of all stations for an expediting team member.
3. The KDS loads your station's live ticket queue immediately.

Common Troubleshooting / FAQs

My license code shows an error after I enter it. License codes are location-specific. Confirm that the code you are entering matches the code assigned to this physical device. Codes follow the format xxx - xxx - xxx — check for mistyped characters or extra spaces. Contact your Katalyst account manager if the code continues to fail.

I do not see my prep station in the list. Prep stations are configured in the Katalyst Restaurant management panel. If a station is missing, a manager with admin access will need to add it there before it appears in the KDS app. After it is created, exit and re-enter the station selection screen to refresh the list.