All Day Item Counts
Feature Overview
The All Day Item Counts screen gives kitchen managers a live count of every menu item ordered during the current service. Rather than manually tallying slips, staff can instantly see how many of each dish has been ordered — broken down by modifier, prep station, course, or tag. This is particularly useful during high-volume services for batch-prepping items, anticipating demand, and coordinating across stations.
Prerequisites / Requirements
- The KDS app must be signed in and a prep station selected.
- Item count data reflects orders processed during the current service window. Data is live and updates as new orders come in.
Step-by-Step Guide
Opening All Day Item Counts
- From the ticket board, tap Menu in the upper-left corner.
- Tap All Day Counts.
- The All Day Item Counts screen loads, displaying five view options.
Choosing a View
The screen presents five large buttons, each showing a different breakdown of the day's ordered items:
| Button | What It Shows |
|---|---|
| All Items | Every item ordered, with a total quantity count. |
| Items by Modifier | Items grouped by the modifiers applied to them (e.g., cooking temperature, add-ons). |
| Items by Prep Station | Items broken down by which prep station is responsible for them. |
| Items by Course | Items organized by course (e.g., Appetizer, Entrée, Dessert). |
| Items by Tags | Items grouped by any tags assigned to them in your menu configuration. |
Tap any button to open that view.
Reading the Item Count List
After selecting a view, the All Day — All Items screen opens showing:
- A Back button in the upper-left corner to return to the view selection screen.
- A header row with three columns: COUNT | ITEM NAME | TAGS.
- A section header labeled All Items with a badge showing the total quantity count across all displayed items.
- Individual item rows, each showing:
- The quantity ordered (left column, displayed in a large number).
- The item name (center column).
- A colored tag or unit badge (right column) if one is assigned to the item.
Rows alternate between two background colors for easier reading on a busy display.
Returning to the Ticket Board
- Tap Back to return to the view selection screen.
- Tap Menu in the upper-left corner and select Current Tickets to return to the live ticket display.
Common Troubleshooting / FAQs
The item counts seem lower than expected. All Day Item Counts reflect items that have come through the KDS for the current service. If a prep station filter or order type filter is active on the ticket board, it may also be affecting what data is visible. Return to the ticket board, open Filters, and confirm no filters are restricting your view.
An item I know was ordered does not appear in the list. The item may be assigned to a different prep station or tagged differently than expected. Try the Items by Prep Station or Items by Tags view to locate it. If it still does not appear, verify that the order was fully submitted at the POS and that it was routed to the KDS (some items may be configured to print to a receipt printer rather than display on the KDS).