Filters and Display Views

Feature Overview

The KDS lets kitchen and expediting staff narrow the ticket board to show only the orders most relevant to them. Revenue center filters let you focus on a specific area of the restaurant (such as the bar or a private dining room), while order type filters separate dine-in orders from delivery, pickup, catering, and reservation tickets. Combined, these tools reduce noise on busy displays and help each station focus on exactly the orders they need to see.

Prerequisites / Requirements

• The KDS app must be on the live ticket board.
• Revenue centers and order types are configured in the Katalyst Restaurant management panel. Only options active at your location will appear in the filter menus.

Step-by-Step Guide

Opening the Filters Panel

1. From the main ticket board, locate the Filters button in the header (next to the Active/Completed toggle buttons).
2. Tap Filters to open the filter controls.

Filtering by Revenue Center

Revenue centers represent different areas or ordering points in your restaurant (for example: "Dining Room," "Bar," or "Patio").

1. Tap the Revenue Center selector in the filter panel. The label shows All Revenue Centers when no filter is active, or Selected X RCs when one or more are chosen.
2. The Choose specific revenue centers where menu items were ordered modal appears, listing all available revenue centers.
3. Tap one or more revenue centers to select them.
4. Tap Apply filter to apply your selection and return to the ticket board.

To clear the filter and return to all revenue centers, reopen the selector and deselect all options, then tap Apply filter.

Filtering by Order Type

Order types let you separate how orders were placed — such as dine-in versus takeout.

Available order types (depending on your location's configuration):

• Reservation
• Pickup
• Delivery
• Catering Pickup
• Catering Delivery

1. Tap the Order Type selector in the filter panel. The label shows All Order Types when no filter is active, or Selected X Types when filtering is on.
2. The Choose specific order types where menu items were ordered modal appears.
3. Tap one or more order types to select them.
4. Tap Apply filter to apply your selection.

Showing or Hiding the Bins Panel

If your prep station uses inventory bins, you can toggle the bins panel on or off directly from the filters area.

1. Open the Filters panel.
2. Tap Show Bins Panel to display the bins alongside your tickets, or Hide Bins Panel to remove it from view.

Understanding What the Header Shows When Filters Are Active

When filters are applied, the header buttons update to reflect your selections:

• The Revenue Center button changes from All Revenue Centers to Selected X RCs (where X is the number of selected centers).
• The Order Type button changes from All Order Types to Selected X Types.

These labels serve as a quick reminder that you are viewing a filtered subset of orders.

Common Troubleshooting / FAQs

I applied a Revenue Center filter but the ticket board is now empty. The selected revenue center may not have any active tickets at this time. Confirm that orders from that area are being entered at the POS. You can also check that the correct revenue center was selected — tap Filters, review the Revenue Center selector, and adjust as needed.

An order type I expect to see (like Delivery) is not listed in the filter options. Order types are enabled and configured in the Katalyst Restaurant management panel. If an order type is missing from your list, a manager will need to activate it in the back-office settings before it becomes available on the KDS.