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The restaurant industry is reaching a breaking point with legacy technology. According to a recent report by Hospitality Technology, a staggering 44% of restaurant operators are planning to change their Point of Sale (POS) systems by 2026.
This isn't just a routine hardware upgrade; it’s a "Great Migration." Operators are moving away from "walled garden" systems that keep their data hostage and moving toward platforms that actually help them grow.
At Katalyst, we’ve seen this shift coming. We didn't build just another POS; we built an OS for the modern restaurant. Here is why the market is moving—and why Katalyst is the partner of choice for those making the switch.
The Hospitality Technology study highlights a massive pain point: the struggle to get different tech stacks to talk to one another. For too long, legacy POS providers have forced restaurants into "walled gardens," charging exorbitant fees for integrations or blocking third-party apps entirely.
How Katalyst is Different:
We believe your POS should be the heart of your tech stack, not a barrier to it. Our RESTful Open API is developer-friendly and fully documented. Whether you want to plug in a specific accounting software, a custom CRM, or a unique labor management tool, our ecosystem is built for interoperability. We don't just "allow" integrations; we invite them.
The HT report notes that data accessibility is a top priority for operators in 2026. In an industry where margins are razor-thin, waiting until the next morning to see your labor costs or COGS is no longer acceptable.
How Katalyst is Different:
Katalyst provides Enterprise-level visibility in real-time. Our reporting suite allows owners of multi-unit brands to see exactly what is happening across 10+ locations from a single dashboard, instantly.
Perhaps the most telling finding in the market right now is the frustration with "stagnant" tech. Many legacy providers take years to roll out features that should take months. In the HT study, "innovation" is cited as a key driver for the 44% looking to switch.
How Katalyst is Different:
We pride ourselves on our Innovation Velocity. We don't just sell software; we act as an innovation partner.
Take, for example, a recent 8-location restaurant group that joined the Katalyst family. They had spent seven years trying to get their legacy provider to roll out a functional Kitchen Display System (KDS). They were told it was "on the roadmap" for years.
When they switched to Katalyst, they achieved their 10-year technology goal in just 12 months. As Lisa Allen, CAO of the group, noted: "Technology never stops—and neither does Katalyst." Whether it’s reliable iPad handhelds that actually stay connected or seamless KDS workflows, we build for the "speed-ready" restaurant.
If your current POS feels like a "necessary evil" rather than a growth engine, you aren't alone. The next two years will define which restaurant brands thrive through better tech and which ones are held back by it.
Don't just change your POS—upgrade your partner.
Book a Demo with Katalyst today and see why the most innovative brands in the country are making the switch.